Effective and last updated: November 11, 2026
1. Who we are and this agreement
ConnectChats is operated by EchoWave Incorporated, Office A, Innovation City Business Centre, RAK Bank ROC Office, Ground Floor, Al Rifaa, P.O. Box 30099, Ras Al Khaimah, United Arab Emirates ("ConnectChats", "we", "us"). These terms govern your use of the ConnectChats website, web app and MCP server. By creating an account or connecting an AI app to ConnectChats, you accept these terms and our Privacy Policy. If you do not accept them, do not use ConnectChats.
You may use ConnectChats only if you are of legal age to form a binding contract and are allowed to use the chat apps and AI apps you connect to it.
2. What ConnectChats does
ConnectChats links your chat apps (WhatsApp today) to the AI apps you choose, such as ChatGPT or Claude. Your AI app can then list, read, search and summarize the chats you share, draft replies and, where you allow it, send messages. ConnectChats is currently offered on a free plan with the limits shown on our pricing page. If we introduce a paid plan, its price and terms will be shown to you before you buy it.
3. Linking a chat app: the risk to your account
Please read this before you link WhatsApp. ConnectChats is not affiliated with, endorsed by or sponsored by WhatsApp or Meta. It connects to WhatsApp as a linked device using open-source software that is not an official WhatsApp client, and every ConnectChats user connects from the same data center. WhatsApp can flag, restrict, temporarily ban or permanently ban accounts that use unofficial clients. We cannot prevent this, and we are not responsible for any action WhatsApp takes against your account. Do not link an account you cannot afford to lose.
WhatsApp also unlinks companion devices when your phone stays offline for about 14 days; ConnectChats then stops receiving your messages until you link it again. You remain bound by WhatsApp's own terms when you use it through ConnectChats.
4. Your account
You sign in with a passkey. There is no password and no other way into your account. Your stored messages are encrypted with a key that only your passkey can unlock, so if you lose your passkey, neither your account nor its stored messages can be recovered by anyone, including us. Keep your passkey safe, for example in a password manager that syncs across your devices, and tell us at contact@connectchats.com if you believe someone else used your account.
5. Messages sent from your account
You are responsible for every message sent from your linked accounts through ConnectChats, including messages your AI app drafted and you approved, and messages sent in chats where you turned on auto-send.
- Approval by default. When your AI app wants to send a message, ConnectChats saves it as a draft. Nothing is sent until you approve it in the web app. Read every draft before you approve it.
- Auto-send is your choice. You can let your AI app send without asking in a chat you pick, after confirming a warning. Messages from other people can contain instructions that trick an AI into sending something you did not intend. With auto-send on, you accept that risk for that chat.
- Delivery. ConnectChats reports a message as sent only when the chat app confirms it. A message reported as pending may still arrive; check the chat before sending it again.
6. Other people's messages
Your chats contain messages and personal information from other people. You decide which chats to share with your AI app, and you are responsible for doing so lawfully and with respect for the people you talk to. Do not use ConnectChats to collect, profile or disclose other people's information in ways they would not reasonably expect or the law does not allow.
7. AI apps
The AI apps you connect are third-party services. They receive what their tool calls return and process it under their own terms and privacy policies. We do not control what an AI app says or does with that content. AI output can be wrong, incomplete or inappropriate; check it before relying on it or sending it.
8. Acceptable use
You agree not to use ConnectChats to:
- send spam, bulk or unsolicited messages, or automate messaging in ways the chat app does not allow;
- harass, threaten, defraud or impersonate anyone, or send unlawful content;
- access chats or accounts you are not entitled to use;
- interfere with, overload or probe the security of ConnectChats, or try to reach other users' data;
- create accounts in bulk or get around the limits of your plan;
- break the law or the terms of the chat apps and AI apps you connect.
9. Availability and changes to the service
We work to keep ConnectChats running, but we do not promise it will always be available, uninterrupted or error-free. Outages can stop new messages from arriving for everyone; after one, ConnectChats catches up at most 500 missed messages per chat. Chat apps and AI apps can change or block the way ConnectChats connects to them at any time. We may change, add or remove features, and we will tell you in advance of changes that significantly reduce what you can do where we reasonably can.
10. No warranty
ConnectChats is provided "as is" and "as available". To the extent the law allows, we give no warranty of any kind about it, including that it is fit for a particular purpose, that messages will be delivered or kept, or that your chat app account will not be restricted.
11. Limitation of liability
To the extent the law allows, we are not liable for any indirect or consequential loss, for loss of data, messages, contacts, business or profit, or for the suspension or loss of your chat app accounts, arising from your use of ConnectChats. Nothing in these terms excludes or limits liability that cannot be excluded or limited by law, such as liability for fraud, or for death or personal injury caused by negligence.
12. Ending the agreement
You can stop using ConnectChats at any time and delete your account in Settings, which deletes your data as described in our Privacy Policy. We may suspend or close your account if you break these terms, if the law requires it, if a chat app or AI provider withdraws the access ConnectChats relies on, or if we stop offering ConnectChats. Where we reasonably can, we will tell you in advance and give you time to stop using the service.
13. Changes to these terms
We may update these terms. We will post the new version on this page with its date and, if a change is significant, give a more prominent notice, such as a message in the web app. If you keep using ConnectChats after a change takes effect, you accept the new terms.
14. Governing law
These terms, and your relationship with us under them, are governed by the laws of the United Arab Emirates as applied in the Emirate of Ras Al Khaimah, and you and we submit to the exclusive jurisdiction of the courts of Ras Al Khaimah. If you are a consumer, this does not take away the protection of mandatory laws of the country where you live.
15. Contact
EchoWave Incorporated, Office A, Innovation City Business Centre, RAK Bank ROC Office, Ground Floor, Al Rifaa, P.O. Box 30099, Ras Al Khaimah, United Arab Emirates (D-U-N-S 85-108-5644). Email: contact@connectchats.com.